INFORMATION ON THE PROTECTION OF YOUR PERSONAL DATA

TT EURODRIVE ASIA WEBSITE

Respect for the protection of personal data constitutes an ethical value of SARL JISTEL and TT EURODRIVE ASIA RENAULT in accordance with its Group Policy on the protection of personal data.

TT EURODRIVE ASIA takes all necessary precautions to ensure that your personal data is processed securely and in compliance with regulations.

Below you will find detailed information on the processing of your personal data within the TT Eurodrive Asia Site.

1. WHO ARE THE DATA CONTROLLERS OF YOUR PERSONAL DATA?

Your personal data is processed by the company SARL JISTEL acting as the data controller.

SARL JISTEL is registered as follows:

TT EURODRIVE ASIA / SARL JISTEL

Registration in the RCS (Trade and Companies Register) under number 977 903 244 R.C.S. Avignon

Legal form: Limited Liability Company

Headquarters address: 650 Boulevard Paul Pons 84800 L’Isle-sur-la-Sorgue

2. WHY ARE YOUR PERSONAL DATA USED?

We collect your personal data when you create a user account and use our Eurodrive Asia website (hereinafter “TT EURODRIVE ASIA Site”).

We use your personal data for the following purposes:

• Purpose: Managing your user account on the TT EURODRIVE Site

Legal basis: This processing is justified by the performance of the contract you have entered into with us.

• Purpose: Managing your requests (information requests, support requests)

Legal basis: This processing is justified by the pre-contractual relationship resulting from your request.

• Purpose: Sending you personalized advertising messages, with your consent when required by regulations

Legal basis: This processing is based on your consent and/or our legitimate interest (providing you with relevant content).

• Purpose: Tracking visits to the TT EURODRIVE Site, and managing its operation and security

Legal basis: This processing is based on your consent to cookies placed/read on your device (see our cookie policy – link to the Site’s cookie policy), and on our legitimate interest (providing secure websites and applications).

• Purpose: Managing your vehicle reservation and order, and managing vehicle assistance and insurance

Legal basis: This processing is justified by the performance of the contract you have entered into with us.

• Purpose: Responding to any requests you may have regarding the exercise of your rights in relation to your personal data

Legal basis: This processing is based on our legal obligations and may require verification of your identity.

In general, we are committed to collecting only the personal data that is necessary for each of the purposes for which we process your data. In this regard, the mandatory nature of the responses is indicated in the collection forms. They are justified by their necessity for the contract or for us to comply with our legal obligations. If you do not wish to provide the mandatory data, we will not be able to process your request.

3. WHAT PERSONAL DATA DO WE COLLECT?

“Personal data” refers to any information that allows us to identify you directly (such as your name) or indirectly (for example, using a unique customer number) and that we collect to achieve the purposes described above.

In general, we are committed to collecting only the personal data that is relevant and appropriate for each of the purposes for which we process your personal data.

The personal data we collect on the TT EURODRIVE ASIA Site depends on our interactions with you and includes information such as:

• Your identity and contact details (name, first name, postal address, email address, phone number, nationality, including documents containing this information such as your passport and driver’s license),
• Data related to your personal and/or professional situation (family situation, socio-professional category…),
• Your payment confirmation and transaction data (payment type, granted discount…),
• Data related to our commercial relationship, especially our interactions and contracts (order history, service contracts, invoices…),
• Data related to commercial prospecting if you have consented to receive commercial communications from Renault SAS (the consent you have given, your contact details),
• Your geolocation data (your consent is collected when required by regulations),
• Data concerning your digital profiles (online accounts),
• Data concerning the use of the TT EURODRIVE Site, as well as our communications (number of visits, visited page…).

We invite you to inform us regularly in writing of any changes to your personal data, or directly on the TT EURODRIVE ASIA Site.

The products and services we offer are aimed at adults. Therefore, we do not specifically process data related to minors.

4. HOW LONG ARE YOUR DATA STORED?

In accordance with regulations, we commit to storing your personal data only for the period necessary to fulfill the purposes for which it was collected.

To determine these retention periods, we rely on the following criteria:

• The duration of your contract,
• The time required to process your requests or claims,
• The period during which your user account remains open, unless there has been total inactivity for 4 years,
• Your interest in our advertising messages,
• The need to maintain a certain history of your interactions with us for the proper management of our business relationship; this duration varies depending on whether you have reserved a vehicle or only interacted with us without subscribing to contracts,
• Our legal or regulatory obligations (including customs, tax, and accounting obligations).

When we no longer need to use your personal data, it is deleted from our systems and records or anonymized to prevent identification. However, we may retain certain of your personal data in archive for the purpose of responding to any legal action, for the duration of the prescription period provided by applicable legislation.

5. WHO HAS ACCESS TO YOUR DATA?

Your personal data may be collected either directly by SARL JISTEL or indirectly by our partner manufacturer TT EURODRIVE RENAULT during your interactions in the context of Renault vehicle purchase-back operations.

6. YOUR RIGHTS

You have several rights regarding the processing of your personal data:

• The right to access your personal data, meaning the right to receive a copy of it,
• The right to rectification, if your data is found to be inaccurate or outdated, allowing us to comply with our obligation to keep your data up to date,
• The right to erasure (or right to be forgotten) of your personal data, which may be limited by our contractual or legal obligations,
• The right to data portability, meaning the right to receive the personal data you provided to us in a structured, commonly used, machine-readable format, and to transmit those data to another controller,
• The right to object, subject to demonstrating reasons specific to your situation, and the right to request restriction of processing of your personal data in certain cases provided by regulations,
• The right to object to any commercial prospecting (including profiling when used), which can be exercised notably through the unsubscribe link provided in each commercial email,
• The right to withdraw your consent at any time for purposes for which we have collected your consent.

If you are a French consumer, you have the right to register for free on the Bloctel opposition list managed by Opposetel, to avoid receiving commercial solicitations by phone. However, registration on this list does not prohibit us from contacting you for prospecting purposes during the duration of your contract with us, unless you have specifically exercised your right to object to receiving commercial offers from us.

To exercise any of your rights, you can contact TT Eurodrive Asia, providing proof of your identity.

Finally, you have the right to lodge a complaint with the Commission Nationale Informatique et Libertés (CNIL) regarding the processing of your personal data. We encourage you to contact us before filing a complaint, so we can try to resolve the issue together.

7. CONNECTION INFORMATION

We may also collect technical information about you automatically when you use the TT EURODRIVE site, including your IP address, browsing settings, through trackers (cookies).